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Stuck In The Slow Lane (ContactCenterWorld.com)
Software promotes agile customer management. (ThomasNet)
National Trust Renews Its Trust In Vertex (ContactCenterWorld.com)
ICT GROUP Appoints Richard R. Roscitt to Board of Directors (Centre Daily Times)
ASX goes sub-millisecond with new co-location service (Finextra)
ICT GROUP Appoints Richard R. Roscitt to Board of Directors (Business Wire via Yahoo! Finance)
PRC Completes Financial Restructuring and Emerges From Chapter 11 (Marketwire via Yahoo! Finance)
Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership (Centre Daily Times)
QlikTech Names Bob Langer President of Americas Region (Centre Daily Times)
Masafi takes integrated approach to CRM (ITP.net)
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